Cookie Policy

Cookies are small text files that are placed on your computer by websites that you visit. They serve a number of purposes from benefits to the user’s experience to improving the security of the site. Allowing cookies means some information is stored, for example the number of times you have visited the site, this means your experience can be tailored.

We use essential cookies which you cannot opt out of, on both the website and the CTM portal. We also use Google Analytics cookies which you can opt-in to, or change your preferences at any time. To change your preferences follow the link below and follow the instructions.

Cookie Preference Centre.

You will be asked for y our cookie preferences for the first time either on the CTM website, or on the portal depending on where you go to first. Below are a list of the cookies we use and their purpose.

All of the cookies listed below are essential for the user to accept in order to use the platform. These cookies are closely related to security and function. 

Cookie: CSRFToken
Cookie Name: Cross-site request forgery
Purpose: Prevents a type of malicious exploit of a website where unauthorised commands are transmitted from a user that the web application trusts

Cookie: CorrelationId
Cookie Name: Correlation ID Patterns
Purpose: A unique identifier value that is attached to requests and messages that allow reference to a particular transaction or event chain

Cookie: ShowTooltipsOnForms
Cookie Name: Show Tool Tips On Forms
Purpose: A parameter to specify if tool tips are shown on forms. A tool tip is a message which appears when a cursor is positioned over an icon, image, hyperlink, or other element in a graphical user interface

Cookie: Culture
Cookie Name: Culture
Purpose: Retrieves the language setting from the user’s browser for use in the application

Cookie: hasCollapsedHeader
Cookie Name: Header Collapse Settings
Purpose: A parameter to specify if headers should be displayed collapsed or not in the application

Cookie: timezone
Cookie Name: Time Zone
Purpose: Receives the time zone from the user’s computer for use on the platform

Cookie: Palette
Cookie Name: Colour Palette Cookie
Purpose: Saves information regarding the colour palette and branding elements used on the platform

Cookie: CookiesAcceptedByUser
Cookie Name: Cookies Accepted By User
Purpose: A parameter to specify if you have previously accepted our essential cookies so that we will not ask you again until the expiry date of the cookie

Cookie: wordpress_test_cookie
Cookie Name: WordPress Test Cookie
Purpose: This cookie is used to check if cookies are enables on the browser so that an appropriate user experience can be provided

Cookie: wp-settings-{time}-[UID]
Cookie Name: WordPress Time
Purpose: This cookie is used to customise the view of the front end of the website

The cookies in this table show our use of Google Analytics. These help us in various ways, from helping us to define which functions are most valuable to the users, to helping us find where you may be struggling to use the platform so that we can make improvements.

You can opt-in to Google Analytics Cookies, or change your preferences at any time. To change your preferences follow the link below and follow the instructions.

Cookie Preference Centre.

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited

Purpose: Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service

Cookie: _UTMA                                
Purpose: This is used to check how long you remain on the site, when the visit starts and roughly when it ends. This does not contain any personal information other than the IP Address of your device

Cookie: _UTMT
Purpose: This cookie is used to throttle request rate

Cookie: _UTMB
Purpose: This cookie determines new sessions and visits and expires after 30 minutes

Cookie: _UTMC
Purpose: This cookie is used to identify new users/sessions in conjunction with the cookie above. This is destroyed when you close the browser

Cookie: _UTMZ
Purpose: This cookie tells the site owner where visitors came from. It has a life span of 6 months and is updated every time data is sent to Google Analytics

Cookie: Gtag
Purpose: Allows the newest version of Google Universal Analytics Enhanced Tracking to be used. It allows a centralised script tag that can send all of the analytics data as the same time